rooms

Depending on availability and for an additional daily payment, you can enjoy the privacy of your own room. In the event that a room is not available on your arrival, we will do everything in our power to give you one as soon as possible. Some rooms have been specially designed so that a patient can also have an accompanying person to stay with him / her, for an additional payment. Two specially equipped en-suite rooms are also available on request.

telephone

All hospital beds have a phone line at their disposal. On your arrival, you will be issued with a code, together with your own personal number..

television

Colour television is also available in all rooms, but has to be requested on your arrival (for a daily charge). We would ask that you keep the sound down as much as possible in order not to annoy your neighbours.

staff at your disposal

A team of experts devoted to your prompt recovery is available all the time. The staff at the clinic are responsible for looking after your care and comfort. These include:
The person in charge of your floor: is the male or female nurse responsible for organising your care and the quality of your stay. Do not hesitate to communicate with him / her, this person is your direct link to your doctor.
The male or female nurse: is qualified to provide you with the care needed to maintain and protect your health and, where applicable, to give you your medication.
The male or female nursing auxiliary: works alongside the male or female nurse to respond to your needs, particularly regarding hygiene and personal help.
The ward aide: is responsible for ensuring you have any other necessary help as well as looking after the upkeep of your room and other areas in the ward.
Staff uniform: trouser and tunic, or overcoat on which the clinic logo is displayed followed by the first name and duties:
    - blue piping: nurse
    - green piping: nursing auxiliary
    - pink piping: ward aide
Personnel from the operating blocks and intensive care unit have their own special uniform.

visits ARE AUTHORISED FROM MIDDAY TO 8.30p.m

NO VISITS ARE ALLOWED FROM:
visitors showing symptoms of contagious or viral illnesses (flu, throat infections…).

FOR ALL OTHER VISITORS WE RECOMMEND:
avoiding visits immediately after operations.
limiting the number of visitors in the room to three at a time.
not visiting with children under the age of 12.
leaving while care is being carried out by staff.
observing the code of silence in the corridors.
not sitting on the beds or touching medical equipment (fragile and sensitive apparata).

This is in order to ensure a maximum of comfort for patients.

In accordance with circular DH/EH 1 n°40 of 09.10.1995, the use of mobile telephones within the hospital is forbidden.

mail

This is delivered to rooms as soon as it arrives. Out-going mail must be left at the reception before 4p.m..